Ouch. Things haven’t gotten much better for Internet carriers in the customer satisfaction department. After a horrible 2014 survey showing, 2015 wasn’t much better (PDF) and there may be no relief in sight as Charter just got approval to gobble up Time Warner Cable.
TechRepublic has the survey news here:
Presuming the City of Dublin follows through on recent proposals (which we fully expect), a survey specifically for Dublin residents may be coming soon, some of which will involve resident satisfaction, and we hope you’ll help us provide input when the time comes.